Retail Trends for the Modern Customer: Salesforce Omni-Channel Solutions

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As digitalization drives a revolution in the retail commerce, Artificial Intelligence and Internet of Things (IoT) keep updating on consumer’s  preferences and their behaviour. 

In a full fledged market, consumers are now aware of the products beyond direct marketing trends. Nu technology. We provide a integrated customer experience with marketing automation from start to end to drive success.

Marketing technology for retail

Omnichannel is the future of retail commerce as customers wish to have a personalized experience. With the new emergence of marketing automation tools with cloud capabilities, entrepreneurs know their customers better from pre sales to post sales

Virtual reality, augmented reality, personalized recommendation technologies are some of the key aspects we follow while implementing marketing tools.

Seamless shopping experience wherever they are

 Our goal of omni channel marketing is to deliver a consistent message to the customers throughout the shopping journey regardless of the channels they use. The mobile shopping brings more convenience to the users when it comes to the payments as it seems to be seamless in mobile devices.

Salesforce solution for retail

  Choosing a right retail solution is essential while focussing customer experience. We through Salesforce implementation,  prioritize customer experience through every channel possible. This makes shopping personalized and hassle free and customers would love interacting with the socialized channel at all touchpoints.   

 

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